Too Many Users Accessing Twitch

Hate and harassment of any kind is unacceptable and prohibited on Twitch, whether it'southward an offensive bulletin, malicious follows, or the egregious "hate raid" attacks that have targeted marginalized creators over the past months. Curbing this type of behavior is, and volition continue to exist, a top priority for usa. While we accept tools available to assist creators protect themselves, nosotros know there will always be more to be done to stop hateful behavior, peculiarly by motivated individuals and groups. Today, nosotros're updating our suite of moderation tools by calculation phone-verified conversation and expanding the settings for e-mail verification, to help Creators better control their chat experience and improve security. This will be available to all Creators starting today, and can be accessed from your Creator Dashboard.

Phone verified chat gives Creators finer control over who tin participate in conversation, past assuasive them to require some or all users to verify a phone number before chatting. Together with updated, more granular email verification settings, Creators will now exist able to apply email and telephone verification in tandem to meet their specific needs.

We've spent many months edifice, testing and refining this tool, and while this is far from the terminal update on our roadmap to improve Creator safe, we're optimistic about the bear upon it can have in making a safer Twitch.

How to Enable Verified Chat

Both Creators and Mods can set the verification requirements for a aqueduct. Creators can access this setting from the Dashboard → Settings → Moderation and Mods can admission it via Chat → "Manage Moderation Settings." Phone and/or email verification tin be required for:

• All accounts
• Outset-time chatters
• Chatters with accounts aged less than [pre-filled options of i hr, i 24-hour interval, 2 days, 3 days, 1 calendar week, 2 weeks, 1 month, 3 months, 6 months]
• Chatters following for less than [pre-filled options for 10 minutes, 30 minutes, 1 hour, vi hours, i day, 3 days, one week, 1 month, 3 months]

You can also cull to exempt VIPs, Subscribers, and Moderators from verifying. Note that telephone and email verification will be turned off past default until y'all decide to opt in.

Curbing Ban Evasion

We know there are many reasons someone may need to manage more than one business relationship, so you can verify upwards to v accounts per phone number. That said, to assist prevent ban evasion, if one phone-verified account is suspended site-wide, all accounts tied to that number will besides be suspended site-broad. Users won't be able to verify additional accounts using a telephone number that is already tied to an actively suspended account.

At the channel-level, if one phone-verified or electronic mail-verified business relationship is banned by a aqueduct, all other accounts tied to that phone number or email will likewise be banned from chatting in that aqueduct.

What Information technology Means for Viewers

If a channel yous're watching has enabled phone or email verification, and you haven't already verified a mobile phone number and/or email, you'll be asked to verify when yous effort to conversation. Unlike 2FA, which requires verification each time you sign in, you'll just need to verify a mobile phone number and/or email once to be considered "verified," and this verification will carry beyond all channels on Twitch. This is to reduce friction for viewers, and to assistance ensure that Creators tin can notwithstanding grow their channels and collaborate with new viewers, without existence adversely impacted only considering they want to protect themselves and their communities.

Why Now, and What's Next

Edifice this tool was a major undertaking that spanned several months—and nosotros know it'due south felt like a long time to become to you. When we launch a new tool or feature, information technology's essential that it works across devices and regions at calibration from day i, which requires thoughtful and thorough planning, testing, and deployment. Every bit you have fourth dimension to exam phone verified chat for yourselves and share feedback, nosotros'll keep monitoring the tool's touch, and updating the FAQ below.

Our piece of work to brand Twitch safer will never be over, but every bit in that location'll never exist a single fix for harassment and hate online. Merely as long as toxic behavior tin find ways into our communities, we must – and will – keep working on ways to brand it harder to do so. From engineering science and tooling to policy and education, we're committed to finding more than and better ways to decrease harm, empower Creators, and share vital information on how users tin can stay safe. We'll be launching a new aqueduct-level ban evasion tool in the coming months, and look forward to sharing more.

If you accept feedback well-nigh this characteristic or other thoughts on how we tin make Twitch a safer place for all, delight drib us a line on UserVoice. Your feedback plays a crucial function in developing new technologies, policies and tools to continue you condom.

FAQ

Can I apply a landline or VOIP number?

No, you lot can't. Phone verified chat relies on an SMS code to ostend that you are in possession of the phone number you say is yours, and landline numbers do non accept this capability. It's likewise very easy for bad actors to create multiple Phonation over IP (VoIP) numbers, which would undermine the effectiveness of phone verification equally a safety tool.

If I don't accept a mobile phone, does this mean I can't participate in chat anymore?

 If your account is not telephone-verified, this will not prevent you from watching and enjoying a stream—but it does mean in that location may be some channels you are unable to chat in if they accept telephone-verified chat enabled. Creators can also choose to make exceptions to phone-verified chat for accounts of a certain age or following time, besides as VIPs, moderators, and subscribers.

Will this prevent malicious followbots from inbound my channel?

Botting is a longstanding, cyberspace-wide problem that will never have an 100% success rate – this added layer of account verification volition certainly brand information technology harder for malicious actors to spam-bot your conversation en masse. No single tech solution will always cake bad actors' behavior entirely, but this new hurdle volition work within our constantly evolving suite of technologies and tooling, to ho-hum them down considerably and reduce the number of channels they can impact. To brand information technology even harder for bad actors to harass you through multiple accounts at once, nosotros've designed the tool and then that when one account tied to a verified telephone number is channel-banned or suspended sitewide, all of the accounts are.

Will enabling this tool impact the discoverability or interactivity of my channel?

While users who aren't telephone verified may not be able to chat in your channel, this shouldn't impact your discoverability, or the way that telephone verified users can organically interact in chat. In fact, a key advantage to this tool is that it helps keep bad actors out of conversation in the first place, and then y'all won't accept to react to them with other measures that could have a bigger touch on your chat's flow. Nosotros've likewise designed the tool and so that depending on your preferences, non all users must be phone-verified to participate. You can control settings so that but accounts of a certain age, following fourth dimension, or conversation history must be phone verified, and you tin can also exempt specific groups, like VIPs, Subscribers, and moderators.

How volition you proceed my personal phone and email information rubber?

The safety and privacy of your data are paramount. While no online security precautions or systems can ever be completely secure, Twitch uses a robust combination of managerial, technical, and concrete measures to protect the integrity and security of your information. You tin can read more than about the way we collect, use and protect the information you share on Twitch here.

lyonuponed.blogspot.com

Source: https://blog.twitch.tv/en/2021/09/29/securing-your-chat-with-phone-and-email-verification/